Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use 50 Crowns Casino. Please read them carefully before creating an account, making a deposit or participating in any game. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

50 Crowns Casino operates under two gaming licences: a Curacao licence numbered 8048/JAZ2019-015 and a Comoros (AOFA) licence numbered ALSI-132405050-FI3. The site also applies 256-bit SSL encryption and AML compliance measures.

1. General terms and acceptance

These Terms & Conditions form a binding agreement between you and the operator of 50 Crowns Casino. They apply to the website, your player account, all available games and any related features or services. If you do not agree with these terms, you must not use the website or open an account.

The operator may update these terms from time to time to reflect changes to the website, applicable requirements, games, payment arrangements or business practices. The latest version will be made available on the website. Changes will apply from the stated effective date, or from publication where no date is stated. You should review the terms regularly. If you continue to use the website after an update, this may indicate your acceptance of the revised terms.

These terms should be read with the website's Privacy Policy, Responsible Gambling information, promotion-specific terms, game rules and any other notices shown during your use of the service. Where a specific rule conflicts with these general terms, the specific rule will apply only to the relevant game, promotion or service.

Eligibility and lawful use

You must be legally permitted to participate in online gambling in the place where you are located.
You must meet the minimum legal age that applies to online gambling in your location. Underage gambling is not permitted.
You must provide accurate, current and complete information when registering and whenever information is requested.
You must use the website only for personal entertainment and not on behalf of another person or organisation.
You must comply with all applicable laws, regulations and official requirements when accessing or using the service.
You must not use the website if doing so is prohibited where you are located.

The operator may carry out age, identity, location, source-of-funds and other verification checks. You agree to provide reasonable information and documents when requested. An account may be restricted, suspended or closed if information cannot be verified, appears inaccurate or raises concerns about lawful use, security or responsible gambling.

2. Accounts, security and player responsibilities

You may generally hold only one player account unless the operator has expressly approved otherwise. Opening or using multiple accounts, creating accounts for other people, or attempting to avoid an account restriction is not permitted. You are responsible for ensuring that the registration information associated with your account remains accurate.

Your account login details are personal to you. You must keep your username, password, authentication information and devices secure, and you must not share them with anyone else. You should notify the operator promptly if you suspect unauthorised access, unusual account activity or loss of account security. Until the operator is notified, activity carried out through your account may be treated as activity authorised by you, subject to applicable law.

Do not use another person's account or payment method without proper authorisation.
Do not allow another person to access your account or place wagers through it.
Do not attempt to bypass technical controls, geographical restrictions, identity checks or account limits.
Do not use software, bots, scripts, automated tools or other methods intended to interfere with games or website operation.
Do not engage in fraud, money laundering, collusion, cheating, abuse of promotions or any other unlawful or dishonest conduct.
Do not upload or transmit material that is harmful, misleading, abusive, defamatory or designed to disrupt the website.

The operator may investigate activity that appears irregular, unsafe or contrary to these terms. During an investigation, access to an account, games, withdrawals or other features may be temporarily limited where reasonably necessary. Any action taken will be handled in accordance with applicable legal and regulatory obligations.

Account closure and suspension

You may ask for your account to be closed or restricted at any time. You should not open another account to continue playing after a restriction or closure. The operator may suspend or close an account where there is a suspected breach of these terms, a legal or compliance concern, a security risk, a responsible gambling concern, or a need to protect the website, players or payment systems.

If an account is closed, any remaining balance will be considered in accordance with applicable law, verification requirements, payment rules and the circumstances of the closure. Amounts connected with fraud, unlawful activity, chargebacks or other prohibited conduct may be withheld where legally permitted.

3. Deposits, withdrawals and game play

Available payment methods, processing requirements and transaction instructions may be displayed on the website and can change from time to time. You must use a payment method that belongs to you or that you are authorised to use. The operator may reject, reverse or delay a transaction where required for verification, security, technical or legal reasons.

You are responsible for checking transaction details before confirming a deposit or withdrawal. You must not deposit funds using money obtained unlawfully or money that you cannot afford to lose. Your bank, card provider or payment service may apply its own fees, conditions or processing times. The operator is not responsible for charges imposed independently by those providers.

Games must be played using the controls and rules provided on the website. Game outcomes are determined by the relevant game system and, where applicable, randomised processes. You accept the result recorded by the system unless there is clear evidence of a technical error or another issue requiring correction. If a game is interrupted, the operator may restore, void or otherwise resolve the play in accordance with the game rules and applicable requirements.

Promotions and bonuses

Promotions, bonuses, rewards and promotional competitions may be subject to separate terms. Those terms may explain eligibility, participation requirements, expiry, wagering or play-through conditions, permitted games, withdrawal restrictions and circumstances in which a reward may be removed. You should read the applicable promotion terms before participating.

The operator may correct an obvious error, withdraw a promotion, or refuse or remove a reward where it has been obtained in error, through misuse, multiple accounts, dishonest conduct or a breach of the relevant promotion terms. A promotion does not change your responsibility to gamble within your means.

Technical issues and website availability

The website may occasionally be unavailable or affected by maintenance, telecommunications problems, device issues, software faults or events outside the operator's reasonable control. The operator does not guarantee that the website or every game will always be available, uninterrupted or free from errors. You should not continue playing if you believe a technical problem has affected a game or transaction; instead, keep relevant details and seek assistance through the available website support channel.

4. Responsible gambling, privacy and general provisions

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never gamble with money needed for everyday living. Take regular breaks, avoid chasing losses and do not play when affected by alcohol, drugs, stress or strong emotion.

Use any available deposit, loss, time or session controls that suit your circumstances.
Consider a temporary break or account closure if gambling is becoming difficult to manage.
Seek support from an appropriate gambling support service or health professional if you have concerns.
Do not ask another person to gamble for you or use gambling to resolve financial problems.
Contact the website through the available support channel if you need help with account restrictions or responsible gambling tools.

Personal information is handled in accordance with the Privacy Policy. Information may be collected and used for account administration, payments, identity and age verification, fraud prevention, security, legal compliance, customer support and responsible gambling purposes. You should review the Privacy Policy for information about data handling and your available rights.

Intellectual property and website content

The website, branding, text, graphics, software, game interfaces and other content are owned by, or used with permission by, the operator or relevant rights holders. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit website content unless permitted by law or with prior written permission.

Liability and applicable law

To the extent permitted by law, the operator is not responsible for loss caused by your failure to follow these terms, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control, or reliance on information that is incomplete or outdated. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded or limited.

These terms are intended to operate consistently with applicable Australian laws and requirements. Any dispute should first be raised through the available website support process so it can be reviewed. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived.

If you have a question about these Terms & Conditions, account rules, payments or responsible gambling features, please use the support options made available on the 50 Crowns Casino website.